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A long while ago, I'm not sure in which group, someone posted a PDF on getting started on Google+. I printed it, carried it around for ages and then when I was ready to sit down and read it, I had lost it. Anyone in this group remember who posted it or have a copy of it?
We have what we call Opportunity time. It's voluntary and we aren't in a "walk-in" area so we do not need to be there. Everyone gets a slot that is interested, a few a month, and if anyone calls and the call isn't about one of our own listings, it gets put through to the opportunity agent's cell phone. If the call is about a particular listing with the company, the call goes to the listing agent. Always.