- 58 POSTS
- 144 COMM.
- 207 LIKES
I think the sad thing about those who are trying to raise the bar, is that those under the bar are still making great incomes. Short lived, perhaps, but I see it every day. Those that don't answer their phone, don't turn in proper paperwork, use ridiculous photos, don't know how to open an email let alone answer one...laughs at those of us in the geek world using all of the latest and greatest tools....Some of them are the most successful in my area. The thing I said in one of my local forums was that the public isn't impressed with those of us who can list a house, send a contract and close a deal all from an iPad - it's just that they expect it but if it doesn't happen all they are focused on is getting something closed.... So - with that in mind - what then?
Jeff Nieto - speaking of how long agents/brokers will be around - I believe that alot of our future depends on how we train CUSTOMERS. So far, we have managed to train them to need us only for opening doors by - wait for it - opening doors. As an industry standard we still haven't moved past the 'jump and run' philosophy of doing business. We don't, as an industry, have a standard that calls for EVERY customer to meet us at an office or at the very least, a central meeting point other than a house...to conduct a consultation. Sometimes we don't even insist on a consultation. So, what has the customer done? They've figured out how to do it themselves. And they will continue to do so. We have 'limited service' models which enable the customer to take charge and take over. Disclosure - of course all business models have a right to exist - but all business models need a standard with which to live by. We, as an industry, have established a rather casual attitude to what we do because of the three most dangerous words "You Never Know"...jump and run, you never know that person may just buy something! Let's have a discussion about pure basics and how we can change the industry by establishing a more structured environment for customer engagement.
Yes Jeff ;) One should never be in 'love' with the company they work for or with. Even as an employee, one should never think that it's the end all, be all, and 100% totally dedicated to it. The ship could sink, the bottom can fall out, you can seek other opportunities because of changes that you see that are not under your control. So, while I really really like where I am - and especially as a contractor - I always am aware that this is a voluntary position. ;)
Chris, I can assure you it is 100% tongue in cheek. I am addressing the recent posts on the supposed futility of IDX, websites, etc. Once everyone has the tool, it is no longer a game changer. But that doesn't invalidate its use.
Bryan Cordell Hi Bill...It is important to think of mobile users differently than desktop users. When you are on your desktop you generally have more time and are more willing to sign up for something. When you are on your mobile you're often in a hurry and trying to get information right away. If a potential client is on your site and is in front of a house trying to get more information...they don't want to mess with signing up and will move onto a site that doesn't require them to. The mobile sites do require registration to save a listing or request more information.