Patricia S Harris
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Wow! Great question! I was fortunate to come from a marketing background prior to real estate, so that prt of the business came more naturally to me. My mentor, who is now my partner, went on my first listing appointment with me and then said, good job you are on your own! LOL He really did walk me through each part of the transaction and beat me over the head with the contract, best teaching ever! I entered the business in 2004 in California so you had to learn fast. Looking back it was a crazy time knowing what I know now. I would definitely have hired a coach sooner in my career and been a better business steward. This business is constantly changing, we will never "know it all" so you have to have a forever student mentality to be on the cutting edge, best practices, contracts, business and to stay relevant. The one constant has always been delivering extraordinary customer service. People haven't changed over the years. At the end of the day we are a service industry.
Jeff Bernheisel I think there are more MUCH more interesting problems to solve than neighborhood warm and fuzzies or details on property search. For example, how do to communicate contextual information about a house on a website? It's almost impossible to convey a home through photos or video....3D imaging is going to be big. The layers of context in a neighborhood, or a condo building lobby....creating that experience online will be huge. Look at gaming or smart store environments to imagine how much more we could be doing to communicate houses, community structures like schools and churches, or parks.
Residential Purchase Agreement. It is the standard contract that we use out here. Page 8 is the signature page. We are pretty regimented on the rules of communication in CA. It is also one of the (legit) reasons that has Carol Farrar all kinds of cheesed off. That being said, I have 20 offers swirling, right now, on my listing. I've published what I will do and when, as well as verbally telling each broker that has actually called me before submitting an offer. This has not stopped several of them from getting all crazy, demanding answers ahead of the published schedule. In major multiples there is a lot of room for crazy. Roll with it and manage your client's expectations. There is no alternative.