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Even when I go into blow torch mode I'm still disguised as Kissinger. I never yell, scream or cry. Ever. I can be forceful while still being cool. It's an issue of ego and I always try to keep it in check. I have had agents yell, scream, cry and hang up on me but I won't do it.
Go show those to him if they are almost in the same range! people are willing to pay for the home then he shouldnt have any problems.however keep in mind he is not working for neither the buyer or your client, he works for the worse which is the bank.