I don't "fire" clients. I just give them to my partner, whose "patience" level to deal with certain situations is significantly greater than my own. Well, I did actually "fire" someone - who walked into an open house and put in a low-ball offer with the open house host - after I worked with them for 5 weeks and put in two other offers which were also too low. Course, their third offer wasn't accepted either.How are visitors coming to this lead site to begin with? (Trying to determine how they're charging you.) In any event, in my experience, if visitors don't see what they're searching for (like on the landing page, or one click from it) they will bounce out of the site.
I'll freely admit, that I've been TERRIBLE at calling folks who leave numbers. ***Please don't stone me to death, seriously. Not necessary.*** I have my reasons - the primary one being, that I'm just not comfortable calling an internet lead (unless specifically asked) - and I doubt this will ever change. It's just my nature - can't change it - isn't going to happen - period.
Thus - considering a 1/3 of the 900 online leads I've generated since last June had/have #'s, clearly know full-well that I've missed-out on opportunities. (When I told my broker about this, she was of course speechless. But hey... at least I'm wasting my own money.)
So, in recognizing my weakness in this regard, yet my MAJOR strengths in online marketing, I'm changing my strategy to work FOR me - meaning, I won't be letting those leads languish in the future - but, I still won't be the one picking up the phone. You can read between the lines. :)
I'm "considering" switching away from IDXBroker on my RealFX site... but I'm going to work with my personal site first, and experiment with a couple very selective PPC campaigns to see if the usage improves before I decide.
I use SmugMug Pro. I'd use Flickr more - if they had an option for a black background. :) Oh... and dynamic sharpening.