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In the continuing saga of the Zillow review which was bounced back to my client for not being "detailed enough", I have spoken to 3 different people at Zillow in the past couple weeks, who each told me someone from Zillow would contact me but didn't. Today after submitting yet another detailed complaint, I received this email: "The review did not contain enough detail to be published. We sent an email to the reviewer asking to provide examples and information to support their rating. They have the ability to login to their profile and add more detail to re-submit the review." As I said in my report, they've already submitted the review TWICE and I'm not going to go back and ask them to re write it again, so I was well aware of WHY it was bounced. The last comment the client had was "screw Zillow".
So one of my listings sold, and in an effort to raise my social media scores, I asked the seller to make a Zillow account and post a review. Which NEVER got posted. So I had to ask him to please write ANOTHER review. Which he did. And this is the response from Zillow: ~`~~ Thank you for your review of Janet R Bidwell on Zillow. Unfortunately, it did not meet our Review Guidelines and was rejected by our moderators. However, with a few edits, Zillow might be able to publish it. Here's some specific feedback from the moderator: Review does not contain a sufficient level of detail to be useful. Please provide specifics about your experience working with the pro. Include specific examples and information that support your ratings. Thanks for contributing and helping others in the Zillow community find great agents. ~~~ It was a 3 sentence review, I read it when he sent it! How ridiculous.
This is some of the most ridiculous advice I've seen in a long time. Rather than pick it apart point by point (the ridiculous notion that agents in the same office COMPARE NOTES). . . your thoughts? http://homebuying.about.com/od/realestateagents/f/070709_Interview-Agents-Same-Company.htm
Since we cannot discuss commissions, I'll refer to it as "nuts" for the sake of conveying information. Fair enough? I had several scenarios in which my take home of "nuts" in a short sale situation was low last year (often with investment property deals). So, you spend 4 months to make half the amount of "nuts" you would make on a non-short sale. In 2013, I put a minimum "Nut" amount in the Buyers Agency Agreements for every client (everyone on my team to follow suit). If the seller's compensation does not offer enough "nuts", the buyer knows they will make up the difference. In the end, you can decide if you want to wave the rule. Ex. We had a 4 month closing on a short sale (just approved, closes next week). The result is 25% of the nuts initially offered (after bank reduced). We did 7 deals with this client last year, so I'm not gonna worry about it. Moving forward, my investor will pay a minimum "nut fee" for my assistance and make up the difference if the seller does not meet it. Rarely is there a situation that is less, but...he's cool with it, no one else has balked to date. Show your value and your clients will pay you enough nuts for your time. (okay, bring on the squirrel jokes....now!)
I've had sellers who steadfastly refused signs, lockboxes, or removing themselves from the property for showings. If you have 100% of your advice taken, you must be a hypnotist. PS Please remove your shoes. And leave a card. Don't let the cat out. kthnxbai