In the continuing saga of the Zillow review which was bounced back to my client for not being "detailed enough", I have spoken to 3 different people at Zillow in the past couple weeks, who each told me someone from Zillow would contact me but didn't.
Today after submitting yet another detailed complaint, I received this email:
"The review did not contain enough detail to be published. We sent an email to the reviewer asking to provide examples and information to support their rating. They have the ability to login to their profile and add more detail to re-submit the review."
As I said in my report, they've already submitted the review TWICE and I'm not going to go back and ask them to re write it again, so I was well aware of WHY it was bounced. The last comment the client had was "screw Zillow".So one of my listings sold, and in an effort to raise my social media scores, I asked the seller to make a Zillow account and post a review. Which NEVER got posted. So I had to ask him to please write ANOTHER review. Which he did. And this is the response from Zillow:
~`~~
Thank you for your review of Janet R Bidwell on Zillow. Unfortunately, it did not meet our Review Guidelines and was rejected by our moderators. However, with a few edits, Zillow might be able to publish it. Here's some specific feedback from the moderator:
Review does not contain a sufficient level of detail to be useful. Please provide specifics about your experience working with the pro. Include specific examples and information that support your ratings.
Thanks for contributing and helping others in the Zillow community find great agents.
~~~
It was a 3 sentence review, I read it when he sent it! How ridiculous.
This is some of the most ridiculous advice I've seen in a long time. Rather than pick it apart point by point (the ridiculous notion that agents in the same office COMPARE NOTES). . . your thoughts?
http://homebuying.about.com/od/realestateagents/f/070709_Interview-Agents-Same-Company.htm
Unless I had a signed secret listing agreement, I wouldn't do any marketing to my colleagues.I've sometimes done more work to be paid $1000. YOu never know when you get into it.
I absolutely agree with you Danielle. I can only hope the reason they have been badgering me to buy zip codes from them is because people are dropping out.
Suzanne Stephens you are very lucky to live in a place where people relocate.
My first listing was a FSBO referral, a neighbor of a friend. My first sale was also my first up call. I had floor time with another agent. I was afraid to answer the phone, and I told him he could have all the calls! BUt the phone rang and he said I had to answer. It was a sign call. He helped me get the key, told me what to do, I went and showed the house. After I was finished with the floor time, I went home for lunch (I had a second showing of the FSBO later), and while I was eating my cell rang. It was the man I'd had the up call from, he wanted to show the house to his family. So I ran back, showed it again and he put in an offer, saying "I'lll bet this is the easiest sale you ever made" (later I told him it was also my FIRST, LOL!). I ran from that house to the former FSBO and got an offer on that one too, so those were my first and second sales. Wasn't this real estate thing easy? :0)
Wow, pretty sensitive bunch. I noticed the letter and thought this is great, this stuff gets sold on late night webinars as the magic pill for Realtors. To me the negative needs to be posted so it can be discussed, I see agents fall for these things all the time. Does it work, yes! Is it unprofessional, in my opinion yes. I think it's healthy discussion because the bar is so low. The truth is, this business is about relationships so when we post negative or funny stuff I see it as more of emotion of outrage that someone would buy into some cheesy marketing tactic than doing what they should do, their due diligence when selecting an agent. As a side note, most of the tech savvy agents I know are snarky anyway, has anyone actually watched Chris Smith or Chad Hyams stuff? =) Onward and upward!Having a warm fuzzy attack over here and just have to share: My day started with a phone
Put 5 a day on phone call status... Just give them a call and say "Hey, I was thinking about you, so figured I would call and see how things are going.. blah blah blah.. Hey, since I have you on the phone, can I update my contact info on you? I am on a new kick to stay in better touch with everyone, if ok can I have your address to shoot you out letters, etc?
21 touches a year after that.. hehe
Janet: No, they were legally entitled to the referrals. I simply (honestly) forgot to pay them, because we were doing so many deals it was hard to keep track of it all. They did a year end audit and found my omissions. As it WAS honest on my part, I was shocked to learn of my mistakes. And writing those checks was not fun.
What about calling 'shotgun'? Now, you had to be able to actually see the car before you called it, so most disputes revolved around the actual sighting of the car vs. when 'shotgun' was actually called. Very tough to determine if someone had really seen the car or not. Near impossible to prove. Nonetheless, it was almost always resolved with a round of fisticuffs. If you won - you got shotgun
