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Needless to say.. most of my work for today is done.. Check this out. It's cool! http://mashable.com/2013/02/08/speed-painter/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+Mashable+%28Mashable%29
Home warranties have blocks of coverage typically. The "Comprehensive" option will usually cover most appliances excluding washer and dryer. Representing the seller I would have to assume the reference you made would be for items in the home at the time of the sale. Items functionality should be backed up by the physical inspection. Hopefully they had one.
If you allow the buyer to dictate the offer price of the home and the seller to pick from a selection of offers and you as the agent remain neutral in that negotiation then there is no issue.. Your roll is to explain the contract variables, options and possible outcomes of them. We shouldn't be steering the negotiations, just pointing out the road signs and what they mean to the clients. That being said, Leslie Ebersole said it best about the BAA. I've never had an issue telling a client up front that I'm working with several clients offers on one home and cannot discuss the offers or variables.
Woops... hit enter too soon. What I'm really looking for in a system is one that is Operating System agnostic. I would like to be able to use my main computer (a linux based machine); a windows machine; Mac; Android or iOS tablet or phone without having to worry about how it will display or function. Ziplogic is attempting this with a new Beta of their system in HTML5. It looks good but warns you should upgrade from XP to Win7, on Mac it should just work and on Linux it blocks it entirely. I guess they are afraid of providing support.... something Linux users NEVER expect.